Terms of Service
Effective date: July 26, 2026 Last updated: July 26, 2026
These Terms of Service (the "Terms") govern your use of SRVCheck.com and its monitoring agent software (together, the "Service"), operated by EXTRAVM LLC, a limited liability company organised under the laws of Delaware, United States ("EXTRAVM", "we", "us", "our").
By creating an account, installing the agent, or using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it. If you do not agree, do not use the Service.
1. The Service
SRVCheck collects resource metrics from servers you control, displays them in a dashboard, and sends alerts when thresholds you configure are exceeded. Details of what the agent collects and how we handle it are set out in our Privacy Policy.
2. Accounts
You must be at least 18 and provide accurate registration information. You are responsible for your account credentials, API keys, and all activity under your account, and you must notify us promptly at [email protected] if you suspect unauthorised access. We may refuse or close accounts at our discretion.
3. Your responsibilities
You may only install the agent on servers you own or are authorised to monitor. You are responsible for obtaining any consents required from the owners or users of those systems, and for the accuracy of the thresholds and alert destinations you configure.
4. Acceptable use
You may not:
- Use the Service to monitor systems without authorisation
- Attempt to gain unauthorised access to the Service, other accounts, or our infrastructure
- Reverse engineer, decompile, or attempt to derive the source of the Service, except where that restriction is unenforceable under applicable law
- Interfere with or place unreasonable load on the Service, including by circumventing rate limits or plan quotas
- Resell or provide the Service to third parties as your own without our written agreement
- Use the Service unlawfully, or to store or transmit malicious code
We may suspend accounts that violate this section, with notice where practical and immediately where necessary to protect the Service or others.
5. Agent software licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to install and run the agent on servers you monitor under an active account, solely for use with the Service. We retain all rights not expressly granted.
6. Ownership of data and content
You retain all rights to the metrics and data your servers report to us ("Your Data"). You grant us a licence to host, process, transmit, and display Your Data solely to operate and support the Service as described in the Privacy Policy. We retain ownership of the Service itself, including all software, interfaces, and documentation.
We may generate and use aggregated, anonymised statistics that do not identify you or your systems to operate and improve the Service.
7. Fees and billing
Paid plans are billed monthly or annually in advance and renew automatically until cancelled. We provide a 15-day refund period for all plan purchases. We may change pricing on at least 30 days notice, effective at your next renewal. You are responsible for applicable taxes. Non-payment may result in suspension and deletion of data in accordance with the Privacy Policy.
You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period.
8. Availability, and the limits of a monitoring service
We aim to keep the Service available and to deliver alerts promptly, but we do not guarantee uninterrupted operation.
Please read this carefully. The Service is a supplementary monitoring tool. Alerts may be delayed, undelivered, or inaccurate for reasons including network outages, failures at email, SMS, or webhook providers, misconfiguration, agent failure, or maintenance. You must not rely on the Service as your sole means of detecting problems with critical systems, and you remain solely responsible for the operation, backup, and continuity of your own infrastructure. We are not responsible for losses arising from an alert that was not delivered, was delivered late, or was not acted upon.
9. Third-party services
Where you configure integrations such as webhooks, chat platforms, or SMS destinations, your use of those services is governed by their terms, and we are not responsible for their availability, security, or handling of data you direct to them.
10. Disclaimer of warranties
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business interruption, even if advised of the possibility.
12. Indemnification
You will defend and indemnify EXTRAVM against third-party claims arising from your use of the Service in breach of these Terms, your monitoring of systems you were not authorised to monitor, or your violation of applicable law.
13. Termination
You may terminate at any time by closing your account. We may suspend or terminate your access for material breach of these Terms, non-payment, or where required by law, with reasonable notice where practical. On termination your right to use the Service ends and Your Data is deleted in accordance with the retention periods in our Privacy Policy.
Sections 6, 10, 11, 12, 14, and any accrued payment obligations survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Nothing here removes any mandatory consumer protection rights available to you under the law of your country of residence.
15. Changes to these Terms
We may update these Terms. For material changes we will give at least 30 days notice by email or in the dashboard. Continuing to use the Service after the changes take effect means you accept them. If you do not accept, you may cancel before they take effect.
16. General
These Terms, together with the Privacy Policy, are the entire agreement between us. If a provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets. Nothing here creates a partnership, agency, or employment relationship.
17. Contact
[email protected] EXTRAVM LLC 1151 Walker Rd Ste 100 PMB 262 Dover, DE 19904